Thank you for the punctual, efficient, and friendly way the work was done. If I remember correctly the gentleman was Mark. Information and choices were given and the work was done efficiently in spite of the severe heat of the day He cleaned up after the job was done. I would never have known work had been done except for the new water tank and delicious water. Thank you again and I would highly recommend Papalia Plumbing & Heating.
The service rendered by Mike and his partner from Papalia was world class. They were prompt, professional and courteous. Most of all they really knew what they were doing and were chrystal clear on the probable sources of the water leak as well as the options for fixing the problem. Based on their performance, we can unequivocally recommend his company for fast, reliable service.
Have had two emergency calls one a minor fix in winter no heat, today for AC which hopefully will be not too bad a fix. But today they got AC running and working till extended work next week. So I can only say in both cases they were quick to respond, very good work, excellent in giving full explanation of everything they were doing and need to do. Neet clean work (techs wear booties for hardwood floors A+ for that). I would recommend them highly and we will use them in the future for any HVAC work.
Ancient water heater fried first thing on a Monday morning. Called Papalia, they answered immediately and courteously. Scheduled a repair technician same day; “Scott” arrived during the window they indicated. He was professional and personable. Explained issue and my options clearly offering less-expensive option first. New water heater installed before dinnertime. Great experience. I have used Papalia for well over 10 years and have been well-satisfied each time.
Terrific company. Very efficient all the way through the process. They show up on time. Give accurate estimates and perform quality service. First rate company all around.